Summary: We collect only what we need to provide our services. We do not sell your data. We comply with UK GDPR and the Data Protection Act 2018.
1. Who We Are
PredictiveAI Services Ltd ("PredictiveAI", "we", "us") is a company registered in England and Wales. Our registered address is 452 Western Avenue, Cardiff, CF5 2BN. We are the data controller for information collected through this website and our services.
Contact: admin@predictiveai.website
2. Data We Collect
Information you provide
- Contact form submissions: name, email address, subject, message
- Business enquiry details you choose to share
- Communications via email or phone
Automatically collected data
- Server access logs (IP address, browser type, pages visited) — retained for 30 days for security purposes
- We do not use tracking cookies or third-party analytics
3. How We Use Your Data
- To respond to your enquiries and provide requested services
- To fulfil contractual obligations where you are a client
- To comply with legal obligations
- To protect the security of our systems
We do not use your data for marketing without explicit consent, and we never sell or share your personal data with third parties for their commercial purposes.
4. Legal Basis (UK GDPR)
- Legitimate interests — responding to business enquiries and maintaining security logs
- Contract — processing data necessary to deliver agreed services
- Legal obligation — where required by law
5. Data Retention
- Enquiry data: retained for 2 years from last contact
- Client project data: retained for 7 years for accounting/legal purposes
- Server logs: 30 days
6. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing
- Data portability
- Lodge a complaint with the ICO (ico.org.uk)
To exercise any of these rights, email: admin@predictiveai.website
7. Security
We implement appropriate technical and organisational measures to protect your personal data, including encrypted connections (HTTPS), access controls, and regular security reviews. As a DevSecOps specialist firm, security is central to how we operate.
8. Third-Party Services
Our website may use the following third-party services:
- Formspree — contact form processing (formspree.io privacy policy applies to submitted data)
- Google Fonts — font delivery (no personal data shared)
9. Changes to This Policy
We may update this policy periodically. The "last updated" date at the top will reflect any changes. Continued use of our website constitutes acceptance of the updated policy.
10. Contact
Questions about this policy: admin@predictiveai.website
PredictiveAI Services Ltd, 452 Western Avenue, Cardiff, CF5 2BN, United Kingdom